Privacy Policy – Victoria Lozan JD 

Last updated: 2025

At Victoria Lozan JD, your privacy is extremely important. This Privacy Policy explains how we collect, use and protect your personal information when you visit this website or make a purchase.

1. Information We Collect
We collect personal information that you provide directly when placing an order or contacting us, including your name, email address, shipping and billing address, phone number (optional), and order details. Payment information is processed securely through Shopify, Stripe or PayPal; we do not receive or store your full card details.
We also automatically collect technical information such as your IP address, browser type, device type, pages visited and cookies. Shopify may use analytics tools to improve store performance and provide a secure checkout experience.

2. How We Use Your Information
Your information is used to process and deliver your orders, send digital downloads, communicate with you regarding your purchase, respond to support requests, improve our products and services, prevent fraud, and comply with legal obligations.
We do not sell, trade or rent your personal information to third parties.

3. Sharing Your Information
Your data is shared only with trusted service providers necessary for operating this store, including Shopify (store platform and secure checkout), payment processors (Stripe, PayPal), shipping carriers for physical orders, and email service providers that send order confirmations.
These service providers may access your information only to perform the tasks assigned to them and are required to protect your data. We do not share your personal information with advertisers or third-party marketing companies.

4. Cookies
This website uses cookies to maintain your shopping cart, provide secure checkout, remember your preferences, and improve website functionality.
You may disable cookies in your browser settings, but some features of the site may not work properly.

5. Data Retention
We retain your information for as long as necessary to complete your order, meet legal and tax requirements, resolve disputes, prevent fraud, and maintain accurate business records.
You may request deletion of your personal data at any time, unless we are required by law to keep it.

6. Your Rights
Depending on your country, you may have the right to access the personal data we hold about you, update or correct your information, request deletion, restrict processing, object to certain uses, or request a copy of your data.
You may also withdraw consent for email marketing. To exercise these rights, please contact us using the information below.

7. Payment Security
All payments are processed securely through Stripe, PayPal or Shopify Payments.
We never see, store or access your full credit or debit card information.
Shopify uses industry-standard encryption and security measures to protect your data.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting.

9. Contact Information
For any privacy-related questions or requests, please contact:
Email: victoria.lozan.jewellery.co@gmail.com